FAQ

Default solution folder, feel free to edit or delete it.

Video - what happened to my report?
A quick video that explains what happens to your report...
Wed, 5 Apr, 2017 at 12:40 PM
What’s happened to my report? Why haven’t I had a response?
This is probably one of the most common questions we get asked. So you’ve submitted your report, but what happens afterwards – who actually fixes t...
Thu, 2 Mar, 2017 at 9:45 PM
Validating your device - iPhone
After downloading and installing the app you will need to validate your device. This is done by entering your email address and following these steps. ...
Fri, 10 Oct, 2014 at 9:55 AM
Validating a device - Windows Phone
After downloading and installing the app you will need to validate your device. This is done by entering your email address and following these steps.  ...
Wed, 2 Apr, 2014 at 9:38 PM