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Automated reminder alerts to service - status dependant
1 Comment
+1 to this. It used to be possible for the person raising the report to “nudge” the report, which probably did something similar, however it looks like this feature was removed.
A.Litherland@wigan.gov.uk
If an assigned report hasn't been marked as 'open' within a set number of days, can the service be sent an automated reminder? If not, this is a development we would like to see.