After downloading and installing the app you will need to validate your device. This is done by entering your email address and following these steps.


Firstly open the app and tap the Head icon to go to Profile and Settings:


Then type your email address and press Confirm



Next, go to the email account that you entered above.  You should have received a validation email from us.


The email may take a little while to come through, half-an-hour or so, and it may go into your Spam or Junk email folder rather than your inbox.


When it arrives though, it will look like this.





If you click on the "Yes I asked for this confirmation"  link, your browser should be take you to a page that looks like this:






If it does, then your device has been successfully validated. Now it's time to go and make some reports!


If you have any problems, please let us know.  You can either raise a support ticket or if you prefer, just email us at


We hope you enjoy using the app.