FAQ

Default solution folder, feel free to edit or delete it.

Video - what happened to my report?
A quick video that explains what happens to your report...
Wed, 5 Apr, 2017 at 12:40 PM
What’s happened to my report? Why haven’t I had a response?
This is probably one of the most common questions we get asked. So you’ve submitted your report, but what happens afterwards – who actually fixes t...
Thu, 2 Mar, 2017 at 9:45 PM
Validating your device - iPhone
After downloading and installing the app you will need to validate your device. This is done by entering your email address and following these steps.  ...
Wed, 8 Jan, 2020 at 4:08 PM
Validating a device - Windows Phone
After downloading and installing the app you will need to validate your device. This is done by entering your email address and following these steps.  ...
Wed, 2 Apr, 2014 at 9:38 PM